Our Strategic Cycle combines six specialized services to deliver tailored solutions that drive growth and build lasting value for your business.  

Explore how our expertise across these areas
can help you achieve your goals.

Research,
Strategy,
& Best Practices
Events &
Association
Management
Sales &
Marketing
Optimization
Professional
Development
Acquisition
& Retention
Campaigns
Content
Production
& Management

“The market is changing so quickly, and being able to work with an organization that has so much experience gives us ‘a-ha’ moments we may not have thought of on our own.
Their expertise is top-notch!”

For nearly 40 years, RFI has been a trusted strategic partner
to industry-leading enterprises.

“RFI’s research provided three-year trends that have influenced our business decisions.
These measurable data points have made a significant impact
on how we engage with our customer base.”

Meet the team building value for your business.

At RFI, our diverse professional backgrounds bring fresh perspectives
that help us think outside the box.

RFI
Leadership
Research & Strategy, & Best Practices
Sales and Marketing Optimization
Acquisition & Retention Campaigns
Content Production & Management
Professional Development
Events & Association Management
Ellis Hill
Founder Emeritus
Charlie Conway
Chief Executive Officer
Stan Romero
Vice President – Broadband
Justin Roland
Assistant Vice President, Client Services
Lauren Roux
Director – Events & Administration
Leighann Troino
Senior Director, Client Services - MDU
Nick Troino
Senior Director, Client Production
Dana Gill
Director, Strategic Sales Initiatives
Genn Condemi
Business Development Lead
Christina Wheeler
Senior Lead Client Account Manager
John Porter
Senior Lead Client Account Manager
Jessie Thompson
Lead Client Program Manager, MDU
Lydia Gary
Senior Lead Client Account Manager, ISP
Margaret Raines
Lead Business Manager
Jason Triplett
Lead Client Account Manager
Nicole Vincent
Systems Program Manager
Chantele Lee
HR Specialist
Brad Powicki
Client Account Manager
James King
Lead Client Account Manager, MDU
Clarissa Harms
Client Account Manager
Mike Motter
Client Production Manager
Mauricio Washington
Associate Client Account Manager, MDU
Kimberly Carter
Assistant Client Program Manager
Amy Herdliska
Client Program Manager, PIP
Becca Massee
Associate Client Program Manager
Colten Girgis
Assistant Client Program Manager
Aaliyah Simmons
Assistant Systems Program Manager Intern
Jeff Witter
Consultant
Ellis Hill
Founder Emeritus
Charlie Conway
Chief Executive Officer
Stan Romero
Vice President – Broadband
Justin Roland
Assistant Vice President, Client Services
Lauren Roux
Director – Events & Administration
Leighann Troino
Senior Director, Client Services - MDU
Nick Troino
Senior Director, Client Production
Dana Gill
Director, Strategic Sales Initiatives
Genn Condemi
Business Development Lead
Margaret Raines
Lead Business Manager
Clarissa Harms
Client Account Manager
Becca Massee
Associate Client Program Manager
Justin Roland
Assistant Vice President, Client Services
Leighann Troino
Senior Director, Client Services - MDU
Dana Gill
Director, Strategic Sales Initiatives
Christina Wheeler
Senior Lead Client Account Manager
John Porter
Senior Lead Client Account Manager
Jessie Thompson
Lead Client Program Manager, MDU
Lydia Gary
Senior Lead Client Account Manager, ISP
Brad Powicki
Client Account Manager
James King
Lead Client Account Manager, MDU
Mauricio Washington
Associate Client Account Manager, MDU
Kimberly Carter
Assistant Client Program Manager
Becca Massee
Associate Client Program Manager
Colten Girgis
Assistant Client Program Manager
Justin Roland
Assistant Vice President, Client Services
Dana Gill
Director, Strategic Sales Initiatives
Genn Condemi
Business Development Lead
Christina Wheeler
Senior Lead Client Account Manager
Jessie Thompson
Lead Client Program Manager, MDU
Lydia Gary
Senior Lead Client Account Manager, ISP
James King
Lead Client Account Manager, MDU
Kimberly Carter
Assistant Client Program Manager
Amy Herdliska
Client Program Manager, PIP
Colten Girgis
Assistant Client Program Manager
Jeff Witter
Consultant
Nick Troino
Senior Director, Client Production
Nicole Vincent
Systems Program Manager
Mike Motter
Client Production Manager
Aaliyah Simmons
Assistant Systems Program Manager Intern
Charlie Conway
Chief Executive Officer
Justin Roland
Assistant Vice President, Client Services
Leighann Troino
Senior Director, Client Services - MDU
Genn Condemi
Business Development Lead
Chantele Lee
HR Specialist
Charlie Conway
Chief Executive Officer
Stan Romero
Vice President – Broadband
Lauren Roux
Director – Events & Administration
Nick Troino
Senior Director, Client Production

“Honestly, RFI’s work has been a game-changer for us. They came in, identified inefficiencies we didn’t even know we had, and helped us save over $30 million. It’s not just about the savings—it’s about how they’ve transformed the way we operate.
We’re more effective, more efficient, and it’s all thanks to their expertise.”

Have RFI Plan and Execute Your Next Event!